Experienced Chief Operating Officer and Board Member; Co-Founder of a Technology startup; Experience with setting up greenfield KPO/BPO projects for global MNCs, building talented teams and coaching them to deliver strong performance; Turnaround specialist. Ashwini brings in 30+ years of general management & senior leadership experience with focus on managing Operations, Customer Experience, Quality, Training & OD, Transitions and Business Transformation in the Global Shared Services (KPO/BPO) domain. Has leadership experience in the Mortgage, Retail Financial Services, Insurance, IT and Hotel industry. Successfully managed large (10,000+) and diverse teams across locations for global businesses. Recepient of multiple awards for Quality, Operations Excellence and Business Critical Project delivery during his working career.